Class Action Against Apple For Defective iMac Computer Displays
Meisleman, Denlea, Packman, Carton & Eberz, P.C. is investigating a potential class action complaint on behalf of consumers and all others similarly situated (the “Class”) alleging that Apple’s iMac computers, specifically iMacs with 20” and 24” displays, have a widespread and commonplace characteristic screen defect and design flaw. The problem manifests as a change of colors from the top to the bottom of the iMac screen. A solid colored background appears normal at the top of the screen and gradually changes color as your eye approaches the bottom of the screen. At the bottom of the display, the color appears faded or washed out. Medium blue becomes light blue and light colors become white. Apple has refused to acknowledge the problem, and refuses to fix the defect if the computer is out of warranty, which expires one year after purchase. Unfortunately, consumers who choose to repair the defect can incur costs of more than $600 in parts and labor. Moreover, the defect oftentimes manifests itself months or even years after purchase of a new iMac with a 20” or 24” display.
Consumers have posted complaints on various Apple related internet sites, stating that they have had to repair the defective displays at their own expense, that Apple has refused to reimburse them for the expense incurred, and that Apple has refused to exchange defective iMac displays for iMacs with properly functioning displays.
If you have an iMac computer with a defective 20” or 24” display which Apple has refused to warrant or fix free of charge, please contact us immediately to discuss your legal options.
I have just been told I need to replace the mother board on my 2006 imac due to horizontal lines on the screen. About U$S 1500 plus labor. I am in Buenos Aires, Argentina. And this is an official Apple Dealer that is giving me the quote. And telling me that I am "practically" the only person to have had an issue...
I have discovered an interesting issues with my IMac 24...
I as well have an issue with my display however, mine is not with the color..
I have noticed that something seemed to have gotten under the glass panel that protects the actual LCD display , it was not till just last week I had discover what I was seeing was not under the glass but with-in the actual display itself.
I have learned sense then that my LCD was not properly sealed and, that the internal fans are blowing dust into the inside of the LCD ... this I cant clean after all its the inside of the LCD and not just the surface.
My Imac 24 is 18 months old , from the day of purchase it ran just fine with the exception of not excepting a CD or DVD from time to time. A couple of weeks ago it stopped excepting CD's at all.
I called Apple today and discussed these two new issues with my less than two year old IMac, he told me that cause there was no record of repairs in the past for my IMac there was nothing he could do for me, he also went on to say that if my IMac was say only two months out of warranty, that maybe he could justify the repairs however, seven months was and is just to long , he did agree that cause of the nature of the problems I had.
The very seldom ejection of CD's and, that what I was seeing on the LCD appeared to
be simply under the glass panel that I could be easily deceived of the true extent of my problems, nevertheless in so many words said " there is nothing we can or will do for you "
We purchased an IMAC 5.1 in November 2006. In September 2008, the first vertical line appeared on the display. We called friends who had purchased the same computer 6 months earlier than we, and he said that he already had 50 vertical lines on his monitor! Gradually more lines have appeared, and we have up to 20 vertical lines now. We called Apple who asked if we had extended warranty which we we did not, but did not ever expect to have this type of issue. We had an HP computer and monitor that had no issues for 7 years, and my wife uses a Dell laptop which is 6 years old and no issues. Apple told us it would be approx $800 to repair the monitor which we feel is entirely unreasonable as this is definitely a manufacturing defect. We found an online petition with signatures of over 2000 people with the same problem which we added our names too. We definitely would like to participate in a class action suit.
I bought an iMac a year ago. Fortunately a 27" monitor. But I am keeping my eye on it to be sure this problem does not arise. Apple's reaction is disappointing. They like to advertise as the non-PC company. But I have had excellent service from more than one PC vendor over the years, and perhaps in this respect Apple should be more like them.