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Automobile Dealership Window Etching Scam

Have you recently purchased a new car from a dealership and was surprised to find that dealers are still attempting to force new car buyers to hand over their hard earned money for window etching?

Window etching is when the dealer “scratches” the vehicle glass with part of the car’s VIN number, for which the dealership will attempt to charge you anywhere from $150 to $500, or more.  If you ask about it (many people do not), the dealership will tell you it’s a major theft deterrent because a potential car thief will have to break all of the car’s windows to avoid detection.  In fact, car thieves will steal your car if they are inclined to do so whether or not there are some tiny numbers scratched on the windows.  Even assuming there is some theft deterrent, the markup being charged is unconscionable.  In fact, window etching is almost pure profit for the dealership.  It costs the dealer about $14 or less, and “do it yourself” etching kits are available on the Internet for $15 to $20.  Reportedly dealership marketing plans provide for $900,000 annual profits from etching.

The dealership finance manager who may attempt this scam in most cases will not even bother to show a car purchaser the written terms of the window etch deal, (which is essentially an insurance policy).  Admittedly, there is a small discount off of your car insurance if your car is etched — approximately a 5% discount off of the comprehensive coverage.  For example, if your comprehensive premium is $230 per year, you would save $12 annually if you paid just $157 for the window etching.  After owning the car for 13 years (not likely), you would finally break even.  Many dealers, on the other hand, charge much, much more than $157 for window etching.

Window etching is an auto dealer scam consumers are likely to encounter when purchasing a car.  If you have been deceived by a car dealer’s window etching scam, please contact us to discuss your legal options.

  • Kerry Sama Rubio

    This just happened to us on a purchase of a brand new Mazda in Oregon.

  • Glenn Miller

    Just the other day(01Feb2010) my daughter and I purchased a 2010 Honda Accord Coupe from a new Honda dealership(Hamilton Honda) Rte. 130 North and we were scammed by the finance officer Joe Babicz into getting the VIN Etching along with the extended warranty which we agreed was worth the price. I now firmly believe we were definitely mislead by the Finance Officer. Additionally,he told us by getting the etching/warranty as a package would reduce our annual percentage rate in the purchase agreement.

  • JOAN THOMPSON

    OUR DEALERSHIP TACKED ON TO OUR LOAD ETCH AND LIFE INSURNMACE WHICH WE DID NOT AUTHORIZE. WAHT RECOURSE DO WE HAVE?

  • William R Rackstraw

    Hi Just purchesed a new toyota from cenntenial toyota in North Las vegas. I’m a california resident, purchased there because they had the vehicle I wanted, but the window etching thing I questioned because of the included cost. They said it was done on all nevada new cars. drove home and realized there is no etching on the class. What a rip off. I called the dealer and have not received a call back and really don’t expect one now that I have read what a scam this is.There should be a law against this practice. If there is please let me know.

  • Gary Quam

    This past week my wife and I bought a Lincoln MKX from Performance Ford in Randolph, NJ. After we agreed to the “Deal” I left for a rehearsal and my wife stayed behind to accept delivery and take care of paperwork. We went back in two days to get training on the electronics and discuss insurance and extended warranties. As I went over the paperwork with their “money person” our “Deal” of $43,000 looked like $49,000. As I itemized with her explanations which included charging sales tax on an amount greater than our “deal” I saw a preprinted charge of $399.00 for window etching that we did not discuss much less order. She said it was a standard charge and was above and beyond our “Deal” price of $43,000. I believe it was dishonest and sneaky and took advantage of my wife and a convoluted purchasing process that started at 2:30 and ended at 9:30. Needless to say I will be avoiding this dealer in the future.