Hybrid car manufacturers charge thousands of dollars extra by promising improved gas mileage. They also promise to replace defective parts during the warranty period. But numerous published reports suggest that Honda is breaking its promises to consumers who buy its popular Civic Hybrid model.
The problem is with the Civic Hybrid’s expensive high-tech battery (known as an integrated motor assist or "IMA" battery). Honda has admitted that the IMA batteries in its 2006, 2007 and 2008 Civic Hybrids "may deteriorate and eventually fail" prematurely. But instead of replacing the defective batteries under its warranty, which would cost an estimated $3,000 per battery, Honda has tried a cheap fix, installing a so-called "software patch" in the Civic Hybrid’s computer. This undoubtedly saves Honda money. But hundreds of consumers have complained that Honda’s quick fix drastically reduces their Civic Hybrid’s gas mileage, which is, of course, a major reason they bought a hybrid car in the first place. As one consumer put it: "Thanks to Honda’s battery-saving update, my Civic Hybrid is now a standard underpowered Civic. I paid an extra $5,000 for the hybrid feature."
Honda has sold hundreds of thousands of hybrid vehicles in the United States and Canada. If you own a 2006, 2007 or 2008 Honda Civic Hybrid, please contact us to discuss your rights.