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Savings2Go & LeisurePlus: Is Stonebridge “Cramming”?

Here at MDPCE, we have written a number of times about the need to be careful to catch unauthorized charges that may appear on consumers’ credit card and checking account statements. Unfortunately, the number of unfair and deceptive “cramming” schemes about which consumers must be wary are legion. One such scheme appears to be run by Stonebridge Benefit Services, Inc., headquartered in Plano, Texas. Stonebridge appears to use at least two tactics to deceive consumers into paying its unauthorized monthly charges for bogus membership programs. The first involves post-transactional marketing, whereby Stonebridge entices consumers with “free gift” or “cash back” offers that appear to be a reward for an otherwise legitimate Internet transaction with another company. Stonebridge also appears to be using deceptive telemarketing, tricking consumers who are making a legitimate purchase over the phone into signing up for “free” trial memberships whose unfair terms are not adequately disclosed.

Stonebridge’s memberships claim to offer savings on consumer goods, health products, and entertainment. Stonebridge’s membership clubs include:

Savings2Go
LeisurePlus/Select
PlanPlus/Select
Savings Solution
BackPorch Home and Garden
Everyday Bargains
Experts-on-Call
Fun Family Rewards/Select
Home & Auto Protection Plan
MotorPlus
Perfect Home Rewards/Select
Pet Club

If you or someone you know has been charged for these or other monthly membership programs without consent or authorization, please contact us to discuss your legal options. 

  • mike

    this just happened to me…
    i was told i could cancel this subscription before 30 days to get a refund..how ever now im seeing other charges on my credit card 6 hours after canceling the subscription from the original company. i didnt want any of their stuff.. i called the original place back to find..this extra charge is from a third party.. and i had to call them to cancel a 3rd subscription.. im feel im going to be hit with more ….because there is not a phone number to call savigs2go.com this is the stupidest thing to be stuck in..and i have to say this happened from my credit card company. orchard.

  • Gray

    yes. I am on day 13 of my free “trial” which I have been charge 14.95 for. I am cancelling to morrow and calling the bank and the credit card company.
    this hidden company needs to be
    de-routed.and investigated.

  • http://571-288-3057 Sondy Richmond

    Somehow I was signed up for Savimgs2Go. I have made several phone calls to my bank to get the charges stopped. And ended up canceling the credit card. If it were possible to get my hands on the people behind this mess I would beat the hell out of them.

  • RonG

    I recently just noticed that I was being charged $8.95 a month for ‘service.’  This was through my checking account EFT, not my debit or credit card. When I called them, they told me I signed up through a payday loan company of which they could not tell me the name.  She also told me that at the same time, I was signed up for LeisurePlus but I called within 30 days to cancel that one.  I’m not sure but I vaguely remember receiving something in the mail about LeisurePlus and promptly called to find out what it was and cancelled since I never actually signed up for it personally.  How could they not have cancelled both considering I was telling them I never signed up for any service?  The person I spoke with was very kind and said I would be refunded $35.80, or four months because  that was the maximum she was authorized to do  and will escalate my claim for further investigation but I’m not holding out any hope to get the $600 dollars they have drained from me over the years.

    The EFT charge is also deceptive. For a long time I thought it was a regular bank charge which is why I guess I never bothered to inquire about it. It wasn’t until it triggered an overdraft fee that I looked more closely. 

    On top of that, for about 6 months last year, I kept receiving calls to my cell phone from callerID “Stonebridge” but there was never anyone on the line when I answered and no message was left in my voicemails.  Since I never knew who they were or what they were calling about,   I ended up having to put a block on their number because it was amounting to harassment.

    If my bank fails to authorize any reimbursement based on their separate investigation, I might give MDPCE a call.