Here at MDPCE, we have written a number of times about the need to be careful to catch unauthorized charges that may appear on consumers’ credit card and checking account statements. Unfortunately, the number of unfair and deceptive “cramming” schemes about which consumers must be wary are legion. One such scheme appears to be run by Stonebridge Benefit Services, Inc., headquartered in Plano, Texas. Stonebridge appears to use at least two tactics to deceive consumers into paying its unauthorized monthly charges for bogus membership programs. The first involves post-transactional marketing, whereby Stonebridge entices consumers with “free gift” or “cash back” offers that appear to be a reward for an otherwise legitimate Internet transaction with another company. Stonebridge also appears to be using deceptive telemarketing, tricking consumers who are making a legitimate purchase over the phone into signing up for “free” trial memberships whose unfair terms are not adequately disclosed.
Stonebridge’s memberships claim to offer savings on consumer goods, health products, and entertainment. Stonebridge’s membership clubs include:
Savings2Go
LeisurePlus/Select
PlanPlus/Select
Savings Solution
BackPorch Home and Garden
Everyday Bargains
Experts-on-Call
Fun Family Rewards/Select
Home & Auto Protection Plan
MotorPlus
Perfect Home Rewards/Select
Pet Club
If you or someone you know has been charged for these or other monthly membership programs without consent or authorization, please contact us to discuss your legal options.